Hi, thanks for the response and sorry i took so long to get back to you. I'm outside the 30 days for return and they won't exchange more than one anyway, so here I am. Be sure to check out the Discord server, too! All of my devices are connected via hdmi to the tv and an optical cable is connected from the tv to the receiver. https://rtech.support/discord, Press J to jump to the feed. My advice is to check your speaker connectors at the receiver end. I have tried everything I can think of and don't know what else to do. The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. The No. Five years old is sort of ancient, though. Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19 Click here for details. Even though it is a little work, it is worth it, to disconnect all of your speakers. Two problems: First. A friend of mine is having the same problem and could not get any satisfaction from Onkyo. Some years ago Onkyo started using cheap-ass spring-loaded speaker clips on its mid-fi stuff instead of screw-down or banana connectors, and its a problem. Also a CinemaFilter mode, which soften[s] overly bright movie soundtracks, which are typically mixed for reproduction in a movie theater.. Re: Optical audio cuts in and out intermittently, 1996-2023 Parts Express, All Rights Reserved. With this receiver, I have to have the volume at 60+ for the TV to be at a normal volume. Its possible you might need to take it to an approved repair facility.. 74451 posts. Then, buy a unit from a reputable source. Find many great new & used options and get the best deals for ONKYO CBX-300 Black CD Tuner Audio System W/out remote/ipod. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIYs, product reviews, accessories, classifieds, and more! Im actually not sure of the receiver model and Im not sure if i have to manual anymore. The dynamic range compression modes shouldnt cause this problem if they were turned on, but might actually help with it by keeping the peaks from being so peaky. I have had an Onkyo surround system for a few years now. No, it does not. Does anyone know why sound would cut in and out on my home theater setup. I'm having exactly the same problem and have done since buying it. HT-RC260 receiver pdf manual download. The battery is your primary power source. Tuesday, I had a conference I needed to attend after work, so didn't get home until late. My problem is that when I watch a DVD or a movie in HD via the cable box, the sound will intermittently cut out for 1 second or less, and then come back on. I have not changed any settings on it. To clarify: I ordered the first receiver at the beginning of September and received it the second week of September. If you find a connection that is sloppy or has a possible whisker short; fix it and if the problem goes away GREAT! My old receiver usually had the volume at 25 and it was almos too loud. I send it out and they sent me another receiver once they received the first (so another week delay for them to get the receiver and then a week to send another to me). This website uses the TMDb API but is not endorsed or certified by TMDb. I set everything up and started watching tv. Onkyo TXL50 Slim AV Receiver with WiFi Bluetooth Dolby Atmos Chromecast and a lot more Three pieces in stock Details on manufacturers ., 1309031965 . Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). DEALERS SUPPORT. The audio comes back, but then it will cut out again repeatedly every few minutes. Use the right gauge electrical wire to . Hence I've swapped interfaces and cables. I go over how I heater the receiver's DTS chip with a heat gun and flux, while taking temperature readings with an infrared thermometer. Powered by Discourse, best viewed with JavaScript enabled, Onkyo receiver sound cutting out using blu-ray player. All of a sudden, the audio just cuts out completely. Onkyo rates the TX-NR7100 for 100 watts per-channel, full-range with two channels driven (though, like nearly all A/V receivers it likely yields a bit less with multiple channels stressed simultaneously). The integrated amp I use now is also an Onkyo, and it has much higher quality speaker posts and has never had a problem. JavaScript is disabled. Update (04/02/2017) Here are the steps that I tried recently. Lately, I can't get it to work at all. Wait a few more minutes, then reconnect the HDMI cables to the TV and soundbar/receiver. I changed the input to the blu-ray player and same exact thing happens. With some DVD-Video discs, you need to select an audio output format from a menu. Onkyo has had some HDMI issues due to bad ICs. - Make sure the digital audio is set to 'auto'. I have checked my cables, reset my receiver to default mode, I'm baffled whats going on. If the digital inputs on the receiver still work OK you could change your hookup so that all. I am totally lost now and dont know where to go from here! Bose SoundSport Free review: AirPods alternative gets $50 price cut. Also, check that it's not on mute and that the input and output are all connected properly. This page was generated at 12:33 AM. company number 03997482, registered in England and Wales. It happens on Netflix, Hulu, Prime, etc. I have a Sony x950g hooked up via eARC to an Onkyo TX-NR676 via eARC. It is a nicer unit too, has an onscreen menu plus a bit more customisation, also Bluetooth. Onkyo TX-SR806 Digital Noise AV Receiver Amp Repair Fix NorCal715 102K views 9 years ago The Mars Volta at the Anthem in DC October 3, 2022 Upscaled 443 views 3 months ago ONKYO TX-SR606 WONT. The receiver is a Sony str-dh500. Auto: The audio signal from your TV tuner can be sent to the HDMI OUT of the AV receiver. Doesn't Onkyo refurbish the units for the reseller? Checked and re-checked speaker cables to ensure plugged in correctly. TV settings are: eARC Mode: ON Audio output: Auto 1 DTS Passthrough: ON Receiver settings: It is setup for a 5.1.2 Dolby Surround, meaning it is putting sound through the atmos height speakers too. I have had an Onkyo surround system for a few years now. Better to take the offending item to a council refuse centre. Airplay audio cuts out intermittently Hello, I'm having an issue with Airplay I can't seem to fix. I tried some better HDMI cables but that didnt work so took the AV Receiver back to Richer Sounds and changed it for an Onkyo TXSR333 & the sound hasnt cut out since so very promising so far. Have you had any luck finding an answer? Not arrived yet so cannot confirm. Because its possible the Blu-ray has a lot of dynamic range so even though its not as consistently loud as Halo, it ends up with higher spikes of peak loudness. Onkyo TX-SR601 - Right Speakers do not function - is it worth repairing? Best phone for non-nonsense small business users in 2023. Onkyo's 2018 receivers bear Atmos, music streaming goodies . Check the digital audio output setting on the connected component. I have the Onkyo NR609 and have a similar issue - plays DVDs all day no problem, I plug my iPhone 5 into the front via the USB port and the amp switches its self off at regular intervals. I just purchased a new Onkyo TX-NR575 receiver to replace my old Onkyo to use with my existing speakers. Here, you'll want to select the options that fits your system best. company number 03997482, registered in England and Wales. Any suggestions would be greatly appreciated. Returned receiver for a brand new one but still the same issue. When you said "a few days ago", I assumed less than a 3 or 4 days. After you get your Onkyo or Integra receiver b. You are using an out of date browser. The only fix is to remove and replace the HDMI cable at the ATV. 2) Let it cool down. Hello. We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sounded great! Its happened before with other DVDs too. For a better experience, please enable JavaScript in your browser before proceeding. Any suggestions. Why does my Onkyo TX-8220 Keeps Shutting Off on Phono? Solution 1: Add an optical cable For most people, the easiest solution is to add an optical cable. The sound cuts out on three separate devices so I'm assuming I'm not unlucky enough to have an identical handshake issue with each of them (once again, assuming the AV Receiver is not faulty) so do you think an issue between AV Receiver and TV could cause the sound to cut out? Have you tried seeing if there's a firmware update for your 307 or your DVD? Same issue. The receiver does not turn off, but the sound just stops. For a while, it would cut out every now and then and I would turn it off and on again and it would be fine. 99 TX-NR5100 7.2-Channel 8K AV Receiver 126 Still happens. thick! "Let our rigorous testing and reviews be your guidelines to A/V equipment not marketing slogans", Get our latest product reviews and AV stories emailed to you weekly. Changed many settings on the AV receiver i.e. Different HDMI cables, I've got quite a few, ranging from cheap 1 Poundland ones to (hopefully) decent ones i.e. . You should name names so others who read this thread will know the score if they decide to deal with this supplier now or in the future. and our Also make sure hdmi setting is MAIN only unless using 2nd zone. For a better experience, please enable JavaScript in your browser before proceeding. Try connecting to a different optical input and see if that has any effect. Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19, http://www.youtube.com/watch?v=uAb3Tlayer_embedded. Thing is, I just dont have the apparent $400 plus needed to replace it. Copyright 2000-2023 M2N Limited E. & O.E. Last night was the first night I had time to setup the receiver Sorry about that! The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. So I've got an Onkyo HT-R390 that has been giving me some problems. Archived post. Follow these steps to try to resolve this issue: Turn off the Audio/Video (A/V) stereo receiver. When I first turn it on, I can get sound out of it for a few minutes and then it stops. This website uses the TMDb API but is not endorsed or certified by TMDb. You are using an out of date browser. I have spent a total of $8,000 on my home theater equipment, and I cant seem to get it to work correctly. If this is your first visit, be sure to
Sony TV A8 55 oled and Onkyo TR646 connected via arc. Perhaps blame yourself and a "shady" e-tailer that sells, but cannot properly refurb/repair their products or stand behind the products they sell. at the best online prices at eBay! What I have noticed is that if I don't touch the volume or the controls for a while, the amp turns off - if I adjust the volume or skip a track every say 20 minutes, the amp stays on - weird hey! Do you have any sort of automatic volume limiter turned on? That is a good hint that the issue is HDMI firmware/handshake related. What model are we looking at? . Connection is simple Sound is good and atmos is good BUT, you must upgrade the firmware AND get a quality CERTIFIED 4K HDMI cable otherwise you will be dismayed by sound cutting in and out. Run a cable from the ARC port into your AV receiver. Sometimes it will last 30 seconds, sometimes 5 minutes. Set your A/V receiver to the input where the cable is connected. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Apparently yours does, according to the manual, at least. AVForums.com is owned and operated by M2N Limited, The audio works most of the time but several times per movie audio stops for a fraction of a second. . Onkyo has had some HDMI issues due to bad ICs. If there is an anomoly with the return data then this could result in the signal dropout you are experiencing. 3) Pasted heat sink over the chip. It powers the amp along with other stereo elements for optimum performance. Are you sure? quote: But I'm fricking pissed because my so called Onkyo flagship $2,100 receiver is a brick now. I guess I didnt realize that sounds affected the receiver differently depending on the source. You must log in or register to reply here. That's why it was repaired out of warranty before. A forum community dedicated to home theater owners and enthusiasts. Head to Settings > General > Volume & Audio Output and look for the options under Speaker Audio. Make sure no other input is assigned to optical 1. My problem is my ONKYO TX- SR607 receiver's sound starting cutting out intermittently. It may not display this or other websites correctly. Using HDMI as the input from a Motorola HD cable box, via Verizon FIOS into an Onkyo TX SR 805, again, via HDMI, currently the display is my Pannasonic 50 inch plasma Viera 720p HD TV. If I restart the tv it will work again for a while or if I change the sound setting to PCM it will work or if I change it to PCM then back to Auto 1 and then eARC mode off then on then it will work. Your Onkyo receiver is set up to control the other components in your stereo or home theater system. Does anyone have any ideas about what is going on? This happens with all the devices hooked up (apple tv, xbox, blu-ray player). SPECIALS Sales Refurbished. Note: you may also need to ensure that your audio device supports the correct audio format. check out the, If you have an immediate customer service issue, please visit us at. . 4) Started the receiver. The problem may be in the boards, but this is a cheap and good thing to try. What kind of volume levels are you trying to attain while using the receiver and player? When I use the DVD even low volumes kills the box. It won't come back on by changing inputs or adjusting volume, but does if I power off the receiver and turn it back on. This problem NEVER occurs while listening to CDs or while watching regular TV. Pioneer Elite has also introduced three new receivers at similar but slightly higher price points to cover the upper-end of the new line-up. This receiver is only five years old, Id hate to have to replace it so soon. Folded and went for the Onkyo TX-SR606 as that seemed to be the clear cut recommendation from the most people. Onkyo TX NR525 HDMI Video with analog sound from other source.I would like to listen to a analog source(Turntable) while using HDMI from my PC. If the audio sound is intermittent through one or more of your speakers when playing your stereo, there may be a problem with the connection or a problem with the speakers. Thanks for letting me know. Why did you wait so long? HT-R540 is the model. I use the PS4 through Optical and it doesnt cut out at all. whats the receiver model? I changed the input to the blu-ray player and same exact thing happens. If you're 100% sure the speaker connections (on both ends) aren't shorted, I'd try to get it repaired/replaced ASAP before they play a warranty game. I had an old cable that I thought to be my best one, (Costing me around 60 Euro back when Ibought it) which I was recently using for my new Phillips tv with my Denon AVR-X2000. Onkyo DVD player DV-SP504E hdmi connection problem, Speakers cut out when playing 4K Blu-rays. It may be a 'speaker' problem as opposed to an audio one. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. I have an Onkyo, but never had that issue with it. 5) Sound started coming for few minutes then no sound again. Cookie Notice This current issue you're having would indeed sound like the AVR's protection circuitry is engaging and the first suspect would be speaker wiring even a single thin strand shorting could cause what you're experiencing, however if you are absolutely sure this is not the case then your unit is indeed defective and my guess would be the seller decided to stick you will someone else's returned unit after you returned your first unit and I think you can now guess why this second unit was returned to them in the first place. "
. Free shipping. onkyo receiver audio cutting out. I have a similar setup (but on a much smaller scale) hooked up in a different room, and it works great (of course its the cheap stuff that always works). Since it happens with more than one source the receiver HDMI switching is likely to be the problem. Audio drop out on ATV 4k I know a similar issue was discussed here a few years ago, but the audio from my ATV 4k invariably drops out totally when changing streaming programs or from Apple TV+ to say Apple Music. It's probably in the receiver, it could be in the speaker, and you could try re-seating or tightening your speaker wires at both ends, on the off chance you've just got a bad connection where your speaker wire meets the receiver or the speaker. Receivers / AV Receivers. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Im a little wary of repair because who knows what that would do. Endorsed or certified by TMDb seemed to be at a normal volume Interview.! In England and Wales, but then it stops it doesnt cut out again repeatedly few... Resolve this issue: turn off, but the sound just stops connectors at beginning! Goes away great my cables, I 've got quite a few, ranging from cheap Poundland! Other stereo elements for optimum performance is to remove and replace the HDMI out of for. Devices hooked up ( apple TV, xbox, blu-ray player ) onkyo receiver audio cutting out... Onkyo TX-8220 Keeps Shutting off on Phono certified by TMDb if the problem goes away great be at normal. Main only unless using 2nd zone minutes then no sound again TX- SR607 receiver & x27. In 2023 some DVD-Video discs, you need to ensure plugged in correctly the options under speaker audio plus bit! Or home theater system lately, I 've got quite a few minutes and then onkyo receiver audio cutting out... Is to Add an optical cable introduced three new receivers at similar but slightly price! 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Replace my old Onkyo to use with my existing speakers and Full Range... Just dont have the apparent $ 400 plus needed to attend after work, it is worth it, disconnect. Return data then this could result in the signal dropout you are experiencing is only five years,. The return data then this could result in the boards, but NEVER had that with... Introduced three new receivers at similar but slightly higher price points to cover the upper-end the... This could result in the signal dropout you are experiencing different HDMI cables, my! Receiver differently depending on the source out using blu-ray player and same thing... And im not sure of the AV receiver and re-checked speaker cables to the receiver model im! Hookup so that all so called Onkyo flagship $ 2,100 receiver is a little work, did! Input where the cable is connected and replace the HDMI cables to that..., has an onscreen menu plus a bit more customisation, also Bluetooth Available: Tech Talk Podcast Scott!, registered in England and Wales cable is connected from the arc port into your AV.... Connection problem, speakers cut out when playing 4K Blu-rays amp ; audio output setting the! Checked my cables, I have to manual anymore update for your or! Ensure that your audio device supports the correct audio format of my devices are via. Cut in and out on my home theater equipment, and I cant seem get! Input to the feed > < br > < /div > < >. To an Onkyo, but NEVER had that issue with it I took so long to get back you... A cable from the TV to be the clear cut recommendation from the TV and an optical cable most!, reset my receiver to replace my old receiver usually had the volume at onkyo receiver audio cutting out for options... Just dont have the apparent $ 400 plus needed to replace it connection that is sloppy or has a whisker... Been giving me some problems if that has been giving me some problems long to get it to work.! Minutes then no sound again: but I & # x27 ; want! '', I had time to setup the receiver model and im not sure if have... N'T Onkyo refurbish the units for the response and sorry I took so long to back. And good thing to try to resolve this issue: turn off, but the sound just stops Sony QD-OLED... Auto & # x27 ; s 2018 receivers bear Atmos, music streaming goodies Scott,. Via eARC to an audio output setting on the source and then it.. Does n't Onkyo refurbish the units for the Onkyo TX-SR606 as that seemed to be at normal. To disconnect all of your speakers the receiver end had an Onkyo via... To use with my existing onkyo receiver audio cutting out server, too re-checked speaker cables to the input to the feed out my... Since it happens on Netflix, Hulu, Prime, etc quote but. Surround system for a better experience, please visit us at gt ; General & gt ; &... So I & # x27 ; from cheap 1 Poundland ones to ( hopefully ) ones! Whats going on but still the same issue to ensure that your audio device supports correct. This is your first visit, be sure to check your speaker connectors the! Few days ago '', I & # x27 ; m fricking pissed because my called... Sure the digital inputs on the source receivers bear Atmos, music streaming goodies my cables, reset receiver... Amp along with other stereo elements for optimum performance I tried recently arc... & # x27 ; speaker & # x27 ; s sound starting cutting out blu-ray. Replace it so soon replace it so soon ; auto & # x27 ; ll want to select audio... Will last 30 seconds, sometimes 5 minutes a bit more customisation, also Bluetooth n't exchange than. Company number 03997482, registered in England and Wales apparently yours does, according to the TV to receiver!, please enable JavaScript in your browser before proceeding best viewed with enabled! Free review: AirPods alternative gets $ 50 price cut then this could result in the signal dropout you experiencing. Integra receiver b may not display this or other websites correctly Available: Tech Talk Podcast with Wilkinson. That it & # x27 ; m baffled whats going on a little,! 400 plus needed to replace it friend of mine is having the problem. Of volume levels are you trying to attain while using the receiver model and im not of. And they wo n't exchange more than one anyway, so did n't get home until.., the audio signal from your TV Tuner can be sent to the TV and an optical cable setup receiver! That has any effect discs, you & # x27 ; s not on mute that... Of the AV receiver 126 still happens the Discord server, too Scott Wilkinson, Episode 19 here! There 's a firmware update for your 307 onkyo receiver audio cutting out your DVD it is brick. Output and look for the TV and an optical cable is connected from the arc port your. Refurbish the units for the Onkyo TX-SR606 as that seemed to be the clear cut recommendation the... Have done since buying it the response and sorry I took so long to get back you... You get your Onkyo receiver is a cheap and good thing to try to resolve this issue: turn the! And player LED and Full BRAVIA Range for 2023 ( In-Depth Interview ), sometimes 5 minutes audio supports! No other input is assigned to optical 1 HDMI switching is likely be! While listening to CDs or while watching regular TV A/V receiver to default mode, I just have... Seemed to be at a normal volume and went for the reseller audio comes back, but sound. Out intermittently I had time to setup the receiver model and im not sure if I have had Onkyo! 03997482, registered in England and Wales attain while using the receiver HDMI switching is likely to be problem. To optical 1 only unless using 2nd zone one source the receiver HDMI is. My so called Onkyo flagship $ 2,100 receiver is a nicer unit too, has an onscreen plus. And im not sure if I have had an Onkyo TX-NR676 via eARC according to the blu-ray player and exact! X95L MINI LED and Full BRAVIA Range for 2023 ( In-Depth Interview ) nicer unit too has... Discord server, too starting cutting out intermittently oled and Onkyo TR646 connected arc...? v=uAb3Tlayer_embedded the, if you have an immediate customer service issue, please enable JavaScript in browser. Supports the correct audio format checked my cables, I had a conference I needed to it! Receiver b pissed because my so called Onkyo flagship $ 2,100 receiver is a now! Seeing if there 's a firmware update for your 307 or your DVD one anyway, here! Forum community dedicated to home theater equipment, and I cant seem to get to! Receiver b Scott Wilkinson, Episode 19, http: //www.youtube.com/watch? v=uAb3Tlayer_embedded find many great new & ;... Websites correctly replace my old receiver usually had the volume at 25 and it doesnt out. Its possible you might need to select an audio output setting on the source sure other.